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National Hotline

Professional counselling for adults and children in crisis

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Call 0861 58 58 58

Meet the face behind the voice – Koketso Moloto

For the majority of callers who ring our Hotline every year, Koketso remains a faceless voice at the other end of the line.

Koketso has a BA Degree in Social Development which she completed at the University of North West in 2000. She has extensive experience gained over the past fifteen years.

She worked at the Department of Social Development as a Community Liaison Officer; Hospice West Rand where she mentored Community Health Workers and counselled families and individuals infected and affected by HIV/AIDS; Rhema Foundation where she screened foster parents and assisted with statutory investigations; Catholic Women’s League where her work focused on community empowerment and poverty alleviation; for the past 6 and a half years Koketso has worked for Girls and Boys Town as a Family Worker in the Family Service Division.

She has been trained to work with families at risk and in the Girls and Boys Town Telephone Counseling Model.



'A few weeks ago you put me in touch with The Safe Place, a home away from home near Queenstown for yourgsters with drug and behavioural problems.

I want to say thank you from the bottom of my heart for pointing me in that direction. It's more than I ever could have hoped for at this stage.

Warmest regards,

Mona Lisa

Our national Hotline operates during normal working hours  (8am – 4pm) on 0861 58 58 58. The  Hotline offers telephone, on-line and face to face counseling. We believe that you, the caller, are the expert – you know your circumstances, your interactions and relationships best. The counselor is a  supportive listener who cares and will help you to, first, make sense of your struggle and, second, develop a plan to manage and overcome the challenges you face.”  

Trained counsellors are on hand to help you solve problems with your son or daughter ... whether it is disobedience, rebelliousness or discipline issues ... use of drugs, alcohol or under-age smoking ... dishonesty, gangsterism or violence ... difficult family relationships or problems caused by divorce or remarriage.

We're also here to help kids solve problems with mom or dad, teachers and other adults.

Simply call our National Hotline on 0861 58 58 58.

How can we help?

Our Hotline counsellor is always focussed on empowering the caller – making you aware of your own strength and how to use it effectively to deal with the current crisis.

In addition to the counsellor's own expertise and experience, she is also able to connect you to other support services. Over the years we have built up – and continue to expand – a database of resources available within your commmunity, regardless of where you live in South Africa.

We can also provide access to the programmes and services offered by Girls and Boys Town – such as our Common Sense Parenting' training.

Although we make no charge
for the Hotline Service –
donations towards running costs
and training are always needed
and much appreciated.

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